Welcome to Darden Home Theater Services! These Terms and Conditions ("Agreement") govern your use of our services, including home theater consultations, product sales, and installation services. By using our services, you agree to the terms outline below.
1. Services Provided
Darden Home Theater Service offers the following services:
- Home theater consultation and system design
- Sales of home theater equipment and accessories
- Professional installation of audio/video systems, projectors, screens, and smart home integrations
- Maintenance and troubleshooting services
All services are subject to availability and scheduling.
2. Booking and Payment
- A deposit of 50% of the total service cost may be required at the time of booking.
- Full payment must be made upon completion of installation unless otherwise agreed in writing.
- Payments are accepted via credit card, cash, Zelle, Cash App, Venmo & Apple Pay. No personal checks accepted.
- If an appointment is canceled or rescheduled with less than 4 hours notice, a cancellation fee of 25% may apply.
3. Customer Responsibilities
To ensure a smooth installation process, the customer agrees to:
- Provide a clean, safe and accessible work environment.
- Ensure electrical outlets and internet connections are available where required.
- Obtain necessary permissions for installation in rental properties, apartments, or homeowner associations.
- Notify us of any pre-existing issues (e.g./ weak walls, outdated wiring) that may affect installation.
Failure to meet these requirements may result in additional fees or rescheduling.
4. Installation and Equipment Warranty
- We guarantee that all installation work is performed professionally and to industry standards.
- Manufacturer warranties apply to all products sold through our business.
- Our installation warranty covers labor-related defects for 120 days from the installation date.
- Warranty does not cover damages caused by improper use, modifications, power surges, or third-party tampering.
5. Liability Limitations
- Darden Home Theater Services is not responsible for damage to customer property due to pre-existing conditions (e.g., faulty wiring, weak walls).
- We are not liable for any loss of data or software on connected devices during installation.
- Customers assume full responsibility for the safe operation of installed equipment after project completion.
6. Changes and Additional Costs
- Any additional work requested outside the agreed scope may result in additional fees.
- If unforeseen structural or technical issues arise during installation, we will provide a revised estimate before proceeding.
7. Cancellations and Refunds
- Cancellations made at least 2 days before the scheduled service date are eligible for a full refund.
- Cancellations after this period may be subject to a partial refund minus service preparation costs.
- Refunds are not provided for completed services or customized installations.
8. Third-Party Products and Services
- We may recommend third-party products or services (e.g., smart home integrations, furniture).
- We are not responsible for defects, malfunctions, or warranties of third-party products not purchased directly from us.
9. Dispute Resolution
- Any dispute arising from this agreement will first be addressed through good-faith negotiation.
- If unresolved, disputes will be settled through mediation or arbitration in Delaware.
10. Changes to These Terms
Darden Home Theater Services, LLC reserves the right to update these Terms and Conditions. Updates will be posted on our website and will apply to all new service agreements.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Darden Home Theater Services LLC
ddths1@gmail.com
302.386.3429
8 The Green, Dover, DE 19901